Delete your account
How to delete your Rafeeks Marketing customer app account and the personal data we hold about you.
Last updated 21 October 2026
From the app
- Open the customer app and sign in with your mobile number.
- Go to My ACs and scroll to Delete my account.
- Tap Request deletion. You will see a confirmation.
Without the app
Contact us at the phone number or email printed on your quote or invoice, or a WhatsApp message to the number we message you from from your registered mobile number and say “Delete my account”.
What is deleted, and when
- Within 30 days we delete your app account, your contact details, location pins, messages, site photos and ratings.
- We keep only what the law requires: tax invoices, payment records and the accounts (GST law — at least 6 years), and the warranty registration while the manufacturer’s warranty runs. These are kept securely and used for nothing else.
- Automatic WhatsApp updates stop at once.